At Panjal Pink Salt, we deliver pure, premium Panjal pink salt from the renowned Khewra salt mines, rich in minerals to enhance health, wellness, and culinary experiences.
Panjal Pink Salt Export Company is committed to delivering high-quality Himalayan pink salt to global markets. To maintain our standards, we adhere to the following practices:
Sourcing:We source our salt directly from certified Himalayan mines, ensuring purity and authenticity.
Processing: Our salt undergoes a rigorous cleaning and refinement process, free from artificial additives and harmful chemicals.
Packaging: We use food-grade, moisture-proof packaging to preserve freshness and prevent contamination.
Testing: Regular laboratory testing is conducted to ensure compliance with international health and safety standards (e.g., FDA, ISO, HACCP).
Certifications: We maintain necessary certifications to verify product quality and authenticity.
Export Compliance Policy
We strictly comply with international trade regulations and export laws, including:
Documentation: Proper invoicing, bill of lading, certificates of origin, and quality compliance documents are provided with every shipment.
Customs & Duties: We adhere to the customs regulations of both the exporting and importing countries.
Trade Agreements: Compliance with trade treaties and agreements applicable to our target markets.
Restricted Areas: We do not export to embargoed or sanctioned regions as per international trade laws.
Business Ethics & Sustainability Policy
Our company operates with ethical business practices and a commitment to environmental sustainability:
Fair Trade Practices: We ensure fair wages and safe working conditions for our workers.
Environmental Responsibility: We adopt eco-friendly mining, minimal waste packaging, and responsible sourcing practices.
Transparency: Clear communication with clients regarding product quality, pricing, and policies.
Corporate Social Responsibility (CSR): Contributions to local communities, such as education and health initiatives. Customer Service & Complaint Resolution Policy
We prioritize customer satisfaction and efficient handling of any issues:
Order Processing: Orders are processed and dispatched within the agreed timeline to ensure timely delivery.
Customer Support: Dedicated customer support team available via phone, email, and live chat.
Return & Refund: In case of product defects or discrepancies, returns and refunds are handled per our refund policy.
Dispute Resolution: Any disputes are resolved through arbitration, mediation, or legal channels as necessary.
Health & Safety Compliance Policy
To guarantee the safety of our products, we follow:
Hygiene Standards: Workers follow strict hygiene protocols during processing and packaging.
Storage & Handling: Products are stored in controlled environments to prevent contamination.
Regulatory Compliance: Compliance with international food safety standards and periodic audits.
Partnership & Vendor Policy
We establish and maintain ethical partnerships with vendors and distributors:
Screening Process: Vetting suppliers for ethical sourcing, quality assurance, and compliance with regulations.
Contracts & Agreements: Clear terms of agreement with all stakeholders to avoid conflicts.
Continuous Evaluation: Regular assessment of vendors to ensure quality and ethical compliance.
Logistics & Supply Chain Policy
We ensure a smooth supply chain and logistics operation:
Timely Shipment: Partnering with reliable freight services for on-time delivery.
Tracking & Monitoring: Real-time tracking systems to monitor shipments.
Risk Management: Contingency plans for potential delays due to unforeseen circumstances.
Privacy & Data Protection Policy
We value the privacy of our clients and business partners:
Data Confidentiality: Protection of customer and supplier information from unauthorized access.
Secure Transactions: Use of encrypted payment gateways and secure communication channels.
Compliance: Adherence to data protection laws (e.g., GDPR, CCPA) in all operationalDepartment.
